Academic Success Coaching

Sometimes, students need a little extra help to achieve success in college. That’s where the Office of Diversity, Equity, and Inclusion comes in. Our Academic Success Coaches offer support and educational opportunities designed to increase the academic success, retention, graduation and transfer of students who may have barriers and challenges to overcome in order to realize their goals.

See a Success Coach image

Why I Should Meet with a Success Coach

Success coaches focus on helping students manage three major areas: academic success, life balance, and transformational leadership.

Meeting with a coach might be right for you if you want to

Improve your academic success by

  • Studying smarter, not harder, and improving your note taking, reading, and review strategies

  • Improving your performance on exams, including better managing test-induced anxiety

Better balance your life by

  • Setting a goal, designing an action plan, and measuring progress with support

  • Working through procrastination and harness your motivators

  • Setting priorities, establishing and maintaining new habits, and balancing commitments

  • Better following your weekly schedule and/or daily to-do list

  • Sharpening your focus and concentration and increase your productivity

Developing transformational leadership skills

  • Identifying ways of self-management of using school and community resources to address life issues such as help with rent, food, childcare, medical, or other issues

  • Collaborating with other students, faculty, staff, and other community members for course study, along with changing what serves as a barrier in your life within the institution and the local community

Email with Academic Success Coaches

Appointment with an Academic Success Coach

Appointment with an Accelerating Excellence Academic Associate Coach

Appointment with a Strengthening Institutions Academic Associate Coach

Benefits for Academic Success Coaching

Students are acclimated into the college environment so they may successfully navigate through their academic career. Specifics benefits include student empowerment, independence, self-accountability, networking, and a strong sense of confidence.

Link to benefits for coaching:

Meet the Academic Success Coaches

Thesha Zeigler ImageThesha Zeigler, M.Ed., Academic Success Coach

I have a Master’s Degree in Urban Education, which focuses on educational improvements for under-served and under-represented students with diverse backgrounds and a Bachelor’s degree in Business Management from Langston University.

I’ve been employed at Tulsa Community College for 14 years and have many areas of experience with different departments. My current position as an Academic Success Coach allows me to be an advocate for students, to put together strategies for student success by developing a plan of action, working with staff and faculty as a resource for improvement with the curriculum, life strategies, personal wellness, food insecurities, and communication skills. Other areas of expertise are; Academic Advisement which helps create a strategic degree plan for students through Pathway implementation, Career Services which provides career assessments, job preparatory and establish search job searches for employment, TRiO Student Support Services which provides students who are first-generation, low income, and/or have a documented disability with tools, resources, tutoring, and counseling. Last, but not least, I have a wealth of knowledge from working the private business for 20+ years in customer service, money management, team training and building.

What was the BEST piece of advice you were given as a college student?

The BEST advice I have received as a college student is to be really friendly with the frontline staff; Financial Aid, Advisement, Bursar, and Enrollment Services by knowing their names, and being kind to them with a “Hello (name)”, “How are you today?” Because if you are ever in a pickle, they’ll go the extra mile for you when you are in need of help! ; )

Michael Singleton ImageMichael Singleton, M.Th., Academic Success Coach

Born and raised in Tulsa, a graduate of Central High School, I started my college studies at Northeastern State University and graduated from Southwestern Oklahoma State University with a Bachelor’s degree in Chemistry and minor in Biology. I began working for TCC in 2006 and I was given the awesome opportunity in 2007 to coordinate TCC’s African American male mentoring initiative. I then realized that I had found my passion for student academic success, especially for those students whose backs are against the wall. I completed my Master’s degree in Theology with the emphasis on Ministry and Culture in 2015.

I had the wonderful opportunity to teach 6th grade Math and Science at Walt Whitman Elementary for 2 years, which increased my passion to continue to establish effective processes to help students succeed in their education. The study of educational narratives along with analyzing and evaluating concepts, pedagogies and curricula as it relates to urban education, history and social foundations are areas of research and study that I am intimately involved. Using this information to generate increased retention rates, maximizing student performance in the classroom and in career fields are just a few of the abilities I possess. I look forward to contributing to the life changing work being done by the Office of Diversity, Equity and Inclusion at Tulsa Community College.

What was the BEST piece of advice given to me as a college student?

I like to advise students on being persistent towards accomplishing their goals. There will be some tough and rough times whenever they are pursuing worth-while goals, so they must “think about” the opportunity that the completed goal brings and not the obligation of trying to complete the goal. I always say, “it is good to start, but better to finish.”

joy Betz imageJoy Betz, M.Ed., Academic Success Coach

Prior to my role as the Academic Success Coach, I have over 30 years combined higher education teaching experiences both in the U.S. and overseas. I served as the president for the Oklahoma Chinese Teachers’ Association and was on the Board of Directors for Tulsa Global Alliance. I have been employed at Tulsa Community College for 18 years and worked as the Academic Lab Coordinator at the World Languages Center Lab from 2001-2018. I know students sometimes need extra help outside the classroom. In my role as an Academic Success Coach, I work one-on-one with students to create individualized academic success plans as they pursue their academic goals. It is very fulfilling for me to help these students transition to personally responsible adults who are empowered to pursue motivation and accountability for their own academic and personal success.

Due to my personal and professional background, I’m committed to serve the underrepresented diverse students. The Academic Success Coach role fits it all. It gives me the opportunity to advocate and help position diverse and underrepresented students on a path to lifelong learning and success through equity and inclusive practices.

What was the BEST piece of advice you were given as a college student?

When I was studying for my undergraduate degree, my advisor asked me to join a student organization on campus to gain leadership skills. I served as a student officer during my undergraduate years which proves to be the most valuable learning experience in my life.

Dewayne Dickens imageDr. Dewayne Dickens, Ph.D., Director of Diversity, Equity, and Inclusion

I lead the Academic Success Coaching Office, along with providing college-wide support as Director of Culturally Responsive Practices. My work includes supporting students’ semester persistence toward attaining a degree or certificate through the office of Diversity, Equity, and Inclusion. Through the Academic Success Coaching Office, students are guided with research-based practices to enhance leadership, self–assessment, and goal-setting skills for students – with particular focus on first generation and underserved populations.

I have served as a Developmental English Associate Professor at Tulsa Community College for 17 years.  My doctorate is in Curriculum and Social Foundations (English emphasis) with a dissertation focus on college persistence for African American males. I have extensive experience in providing faculty professional development (having served several years as Tulsa Community College’s Coordinator for the Academy for Teaching Excellence, the three-year orientation and professional program for new full-time faculty). I also have a strong background in leadership, diversity and multicultural learning issues, implicit bias discussions, including national presentations on such topics as creative strategies for teaching and learning, race in education, technology in classroom instruction, and community involvement with education.

I am a member of the John Hope Franklin Center for Reconciliation Board of Directors and lead the Curriculum Development Team. I also serve as a Board Member for the Oklahoma Humanities and serves as a Commissioner for the Mayor's African American Affairs Commission of Tulsa, along with serving on the Pastor’s Board for the Antioch Baptist Church.

Favorite pastimes: playing piano, singing, bicycling, cooking, and spending time with family and friends.

Most important lesson learned about education:

Good writing (and expert skill for any subject) comes from practice, practice, practice – and revision!

Programs and Services

Programs and services offered are accessible to all TCC students and aimed at providing reasonable and appropriate accommodations to meet all their learning and evaluation needs.


Work with an Academic Success Coach for research-based approaches to balancing school, work, and life. Academic Success Coaches will help you take assessment surveys to measure your strengths and challenges, focusing on how your strengths can be leveraged to help you deal with life encounters. Coaches will also help you set up SMART Goals, manage your time, and create a success plan.


Tips and tools for student success brought to classrooms, student organizations, and other arranged forums.

Study Groups

Student peers provide the best student-to-student support, and the research supports that having peers as mentors creates stronger support for success in college. Join a study group at the following link:

Common Services

  • Student Advocacy
  • Communicating with Faculty
  • Diversity Conversations
  • Cultural Enrichment Activities
  • Individual Coaching
  • SMART Goal Setting (Specific, Measurable, Attainable, Realistic, and Timely goals)
  • Holistic Resource Referrals
  • Academic Skills Assessment
  • Forums and Workshops
  • Leadership Training
  • Mentorship Opportunities
  • College Transfer Planning

Blackboard Site for Academic Success Resources

Impact Report for Academic Success Coaching